Business Expressions

Business (formal) expressions:

Apologizing

I'm sorry.

I made a mistake.

Please accept my apologies.

I'm sorry. I didn't mean to . . .

(I'm) sorry. I didn't realize that . . . .


That's okay.


No problem.


Prefacing bad news

I'm sorry (I have) to tell you this, but . . .

I hate to tell you this, but . . .

I don't know how to tell you this, but . . .

I have some bad news.


(Formal) written apologies

We regret to inform you that . . .

Regretfully, . . .

Unfortunately, . . .



Business Introductions
Informal

This is my boss, Mr. Stratford.

Jared, this is my secretary, Barbara.


Good to meet you.


Nice to meet you too.

I'd like you to meet my co-worker, Collin Beck.

Collin, this is Susan Palmer.


Nice to meet you.


My pleasure.

Have you met, Jason?

Jason, this is Teresa.


Hi, I'm Jill Watson.

I don't believe we've met. I'm Greg.

Business Introductions

Formal

I'd like to introduce you to my dear friend, Mrs. Pleasant.

Allow me to introduce myself/my colleague, Ms. Winters

Let me introduce you to my colleague, Dean Richards.

Mr. Richards, this is David Porter from Aerospace Inc.


How do you do?


How do you do?


It's a pleasure meeting you.


Important body language to remember: Smile, eye contact, firm handshake.

Find more useful business expressions at the website below:

http://www.eslgold.com/business/useful_expressions.html

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http://www.english-test.net/